CleanSwipe Support
Need help with photo access, cleanup review, deletion confirmation, or Premium? Contact CleanSwipe support.
Contact
Include your iPhone model, iOS version, and a short description of what happened. Do not send private photos or videos.
Photo Access
CleanSwipe needs Photos access to scan your library locally. If access is denied or limited, open iOS Settings, choose CleanSwipe, then adjust Photos permission.
Deletion Safety
Swiping left does not immediately delete photos. It only marks items for cleanup. Deletion happens after the cleanup summary and the system Photos confirmation flow.
Limited Library
If CleanSwipe only sees a few photos, iOS may be using Limited Photos access. Add more selected photos in iOS Settings or grant full access.
Locally Unavailable Media
Some photos or videos may be unavailable if iOS has not kept a local copy on this device. CleanSwipe skips those assets instead of downloading them.
Premium and Billing
Premium subscriptions are managed by Apple. To cancel or manage renewal, open App Store account settings and choose Subscriptions.